Before return
Contact MIRS with the order reference, product condition, serial number, and reason before sending any item.
Draft for commercial approval
Returns
Last reviewed 31 August 2026. This draft requires legal review before online checkout is activated.
Configured and licensed products
Custom-configured systems, activated software, opened regulated items, and special-order products may have product-specific restrictions.
Final policy
Return windows, restocking treatment, shipping responsibility, and exclusions must be approved before payment is enabled.